Leadership skills corporate training

Better communication isn’t something you know. It’s something you practice.

Go deeper with Scott Tillema through interactive half and full-day leadership skills training designed to help teams practice the skills they need when conversations get hard. Together, you’ll explore elements of communication, connection, and conflict resolution in an interactive format.

Scott Tillema is a communications keynote speaker & former hostage negotiator.
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When conversations get hard, training matters.

Hostage negotiators don’t wait until a crisis to practice listening, delivery, and communication under pressure. Yet in the workplace, we often expect people to navigate difficult feedback, conflict, negotiation, and high-stakes decisions without ever practicing how.

Scott Tillema's interactive corporate training that helps teams practice difficult conversations, active listening, conflict resolution, communication, and influence.
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Scott teaches your team how to practice difficult conversations.

Drawing on the same skills and training he relied on as a hostage negotiator, Scott’s corporate training sessions give teams a practical way to prepare for high-pressure conversations before they happen, from what to listen for to how to respond to how a message is delivered.

Through interactive exercises and real-world application, participants practice the skills they’ll need when it’s time to give the feedback, address the conflict, lead the team, or negotiate the deal.

Scott Tillema's interactive corporate training that helps teams practice difficult conversations, active listening, conflict resolution, communication, and influence.
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Just choose how deep you want to go.

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HALF DAY TRAINING

 A focused, interactive session built around the skills and conversations that matter most to your team.

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full-DAY TRAINING

More time to dig deeper, work through real-world scenarios, and put Scott’s communication principles into practice through 1:1 and small group exercises.

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What’s included in corporate training?

Scott’s half and full-day corporate training gives teams more time to go beyond the principles in his keynote and actually work through them together. Each session is shaped around your organization, with opportunities to learn, discuss, practice, and apply the skills to real workplace conversations.

Depending on your team’s goals, training can include:

  • ACTIVE LISTENING

    Learn to listen for information and options, not just your turn to respond. Teams practice the active-listening skills Scott was trained to rely on in hostage negotiation to identify what’s driving the conversation and where it can go next.

  • COMMUNICATION & DELIVERY

     Put rate, rhythm, pressure, volume, and tone to the test. Scott shows teams how small shifts in how something is said can completely change how it’s heard.

  • DIFFICULT CONVERSATIONS & CONFLICT
    Learn to apply these skills in situations people tend to avoid: giving honest feedback, addressing performance, asking the hard question, or staying in the conversation when emotions rise.

  • HUMAN BEHAVIOR
     Explore four drivers Scott watches for in any conversation: fairness, empathy, autonomy, and appreciation, and what happens when one of them is missing.

  • CONNECTION & INFLUENCE
     Learn why Scott believes connection comes before influence, and practice making the person across from you feel heard, respected, and understood before trying to move them.

Book a Training With Scott

Corporate training is a fit when...

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Your leaders are avoiding the feedback they know they need to give because they’re worried about damaging the relationship or getting the conversation wrong.

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Your sales or client-facing teams are so focused on making their case that they’re missing the information and options that could actually move the conversation forward.

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Your HR and people teams are navigating conversations where emotion is high, trust is fragile, and how something is said matters just as much as what is said.

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Your organization is navigating change or uncertainty, and your people need to slow down, communicate with intention, and stay connected under pressure.

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Scott’s trainings are built around the conversations your team is actually having.

Scott starts by learning where communication gets difficult for your team, then shapes the training around those challenges. The result? A session that gives your people the chance to learn the skills they need for the conversations waiting for them back at work.

Book a Training With Scott
Scott Tillema's interactive corporate training that helps teams practice difficult conversations, active listening, conflict resolution, communication, and influence.

The next tough conversation is coming.

Make sure your team is prepared for it.

Bring Scott to Your Team